Crisis Management in Study Abroad: An Instructor Steps in as Director
Keywords:
Study Abroad, case study, college priorities, unexpected issuesAbstract
This case is based on actual events which occurred during the summer of 2003. The
case describes a study abroad program at a small liberal arts college in the deep
south. The Director of the program and her husband both teach in the program,
along with another faculty member. The Director's husband becomes ill and the
faculty member must face the possibility that the Director and her husband will
depart for the U.S., leaving the remaining faculty member to cope with finding at
least one replacement teacher as well as directing the program. College priorities
are to first assure students' safety and then to protect the academic integrity of the
program. The broad issue of crisis management provides a background for the case
analyst to consider specific issues in the areas of academic programs, logistics,
safety, and personnel components.
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