RISTORANTE PESCADOR "OUR SEAFOOD, YOUR BEST OPTION TO ENJOY WITH THE FAMILY."

Authors

  • John E. Spillan University of North Carolina at Pembroke
  • Sandra Gomez Rodas University of Galileo, Guatemala City
  • Alvaro Monterroso Ristorante Pescador, Guatemala City

Keywords:

hospitality industry, operations, restaurant

Abstract

Group, family, and gourmet style dining has been an important part of daily life in Guatemala. Ristorante Pescador’s management was striving for excellence from the beginning of the cuisine experience to the end with the preparation of topquality products. Don Pedro, the business owner, wanted to make a difference when comparing his cuisine to others in quantity, quality, and service. All his dishes were 80% seafood and 20% other accompanying ingredients. While his menu selections were very attractive to his customers, he believed that his version of fish cuisine could be more efficiently prepared and delivered to his customers if he had a better facility and organizational operation.

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Published

2024-01-26

Issue

Section

Cases