BENTON AUTO SALES, INC., AND THE CHANGING U.S. AUTOMOBILE MARKET

Authors

  • Janet Ratliff Morehead State University
  • Connie Grimes Morehead State University
  • Jacob Hatfield Morehead State University
  • Stacy Vollmers University of Wisconsin - River Falls

Keywords:

auto sales industry, industry analysis, strategy

Abstract

Paul Benton was concerned. While sales in all sectors of the automobile industry had been increasing for the last 3 years, sales for his retail used vehicle dealership were decreasing. Located in Logan County, West Virginia, Benton Auto Sales, Inc. has 30 years of history in a region that had changed over that time. In addition, the retail automobile market had changed a lot over the last decade, with consumers doing more of their information search and sometimes their buying online. In face of the declining sales in his family business, Mr. Benton needs to decide what he should do. How can he help his business thrive again?

Downloads

Published

2024-01-26

Issue

Section

Cases