FROM EXCEL TO BUSINESS INTELLIGENCE: MODERNIZING DATA REPORTING FOR A NON-PROFIT HEALTHCARE PROVIDER

Authors

  • Ryan Phelps Stephen F. Austin State University
  • Hannah Percell Stephen F. Austin State University
  • James Paul Smith COO, Burke

Keywords:

MIS, Excel, not-for-profit, healthcare industry

Abstract

Eddie Johnson landed his first job out of college in Evergreen’s data department. He was informed that his first year of employment would be probationary. His first assignment was to update the way that Evergreen shares performance data with its stakeholders. These stakeholders included healthcare, law enforcement, local government, and mental health professionals. He knew that this group was full of people who were important to both Evergreen and his potential career. At his first stakeholder meeting he learned just how sensitive his role in data reporting would be.

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Published

2024-01-27

Issue

Section

Cases