COMPENSATION AND BENEFITS IN A FAMILY HEALTHCARE BUSINESS

Authors

  • Kristie Abston Middle Tennesse State University

Keywords:

healthcare industry, family business, turnover

Abstract

Sue Johnson and her sister, Anne Owens, owned and operated the Pinnacle Health Clinic (PHC) in the southeast. The company was founded over 25 years ago by their mother, a nurse who saw an opportunity with the growth of occupational health testing and adult immunizations. During the past decade, this family business had grown to nearly 40 employees working in seven locations. Recently, turnover in key professional positions became a serious problem, and PHC was searching for solutions.

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Published

2024-02-04

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Section

Cases