FOR THE SAKE OF YOUR TEAM’S PERFORMANCE: HOW TO DEAL WITH THE WEAKEST LINK
Keywords:
Teams, employee performance, HRAbstract
International Network Solutions opened a new division to start Information Technology (IT) support and outsourcing services. Due to the nature of IT support service, the new division included three shifts: morning, afternoon, and night. The night shift started with a small number of employees, and hired more employees as their full contracts started. The problem started with the hiring of George Smith. He was continuously asking questions and never seem to remember the answers, but the management only emphasized, “Team members should help each other.”
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2024-02-09
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