A WORKFORCE IN CRISIS - CASE B: AN ORGANIZATIONAL DILEMMA
Keywords:
Healthcare Administration, staffing, turnover, burnout, HRAbstract
A healthcare administration organization in the adults with intellectual and developmental disabilities (I/DD) field is struggling with staffing, turnover, and burnout/stress symptoms within their workforce. Labor is the most important resource for the organization yet mounting pressures in a competitive labor market make it very difficult for the organization to hire, train, and retain talent. The organization’s chief executive is trying to determine how she can improve the situation and what initiatives she can put in place so that the organization is viewed as an employer of choice for personal care staff.
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