DOLOR DE CABEZA? MAL DE TETE? A HEADACHE IN ANY LANGUAGE
Keywords:
leadership, HR, evaluationAbstract
Things are tense at Topal de Mexicali (TDM), a maquiladora in Mexicali, Baja California, Mexico. The French plant manager, Armand Valenzuela, has been struggling to make the major improvements needed at TDM. His boss, Jean Luc Julian, is pressuring him. Meeting between the Mexican operations manager, Alvelardo Galvez, and Valenzuela are filled with Valenzuela’s high volume verbal abuse. The TDM human resource manager. Mario De Leon, has been requested by Julian to write an evaluation of Valenzuela. De Leon tries to shift through the reasons in order to write a true and fair evaluation.
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